CV

Experience & Expertise

November 2018- Present

Owner, Consultant

Coached clients through life transitions of personal loss, grief, and emotional pain and relational upheaval.

• Conducted live audience seminars and workshop for inspiration and motivation. Implemented social learning theories, curriculum, and skills-based learning. Collaborated with outside entities, conducted research, and used critical thinking skills to address the needs assessment determination.

• Teacher of psychology, intuition and energetic healing modalities.

• Doubled customer base and increased income by 40% in less than a year due to social

• Entrepreneurial experience of managing all business aspects while developing and completing,

• Assisted clients in transforming their lives and achieving their personal and professional goals, Maintaining and creating confidential client files including client follow-up, intake and session documentation, utilizing potent questioning in the intake process to assist clients in locating the answers within.

• Facilitated sessions one on one in person, in groups, over the phone, through email, webinars, skype video conferencing and internet radio.

• Course design and development

• Industrial and Organizational Consulting

• Project Consultant

• Leadership Development

• Organizational Culture Creation

August 2015-January 2020

Behavioral Health Intake Coordinator

• proven performance in initial psychiatric assessments for 49 bed psychiatric inpatient facility, Managing Confidential Information

• Screened and coordinated direct admissions from emergency departments, crisis teams, and other providers/agencies, provide direct admission paperwork and thorough report to the Charge Nurses of the unit,

• Met daily with treatment teams to deliberate census, discharges, and incoming admissions, managed census numbers, by tracking incoming and outgoing patients,

• verified insurance coverage of incoming patients and accurately transcribe authorizations from outside facilities,

• participate in utilization review-precertification’s, authorizations, provided clinical documentation to insurance companies, and committee meetings.

September 2016- November 2018

Clinical Care Coordinator

• provided satisfactory evaluation of professional medical care, services, procedures, and facilities against pre-established criteria; overturned denials 100%, successful appeals

• performed admission and concurrent review of all patients against preestablished criteria; appeals adverse decisions by external review agencies;

• worked to assist with collection of outcomes data; provided contacts with outpatient provider, placements to Residential Care Facilities/group homes/substance abuse treatment providers,

• PHQ-9s, Safety Crisis Plans, Jail Holds arrangements & contacts with police/attorneys, Guardianship paperwork follow-up,

• directed daily continuity of care meetings.

• Documented clients' progress and collaborated with their individual team of healthcare professionals to facilitate clients' recovery

February 2015- August 2015

Discharge Planner

• Education provided to physicians, patients, families and caregivers

• Collaborates with the case manager for medical management involvement by diagnosis, procedure and high utilization of High costs

• Provided discharge planning services to patients and supporting departmental staff in implementing the hospital’s discharge planning process

• Participated in hospital committees and/or teams as requested or appointed by the department manager or director

• Maintained effective relationships and communication with case mangers clinical staff, physicians, patients and families to assure timely and effective discharge plan

January 2014-December 2014

Case Manager

- Provided case management, monitored, evaluated, and recorded client progress with respect to treatment goals, utilized Credible EHR, ICD-9-CM, CPT Coding, and Medicaid. Completion of Daily Living Skills training, HIPAA, CPR/BLS.

March 2014-Present

National Provider Identifier

1679990220

August 2010- Present

Counselor In Training

Providing individual, family, and group counseling, provided educational programs, maintained client records consistent with procedures and accreditation standards, provided treatment supervision as appropriate, and observed and documented prescription and on prescription medication, 12-Step Recovery, and HIPAA.